Corner Attorney

Part of getting your credit back on track is establishing your credit and improving your available credit lines.   If you have tried working something out with the front line of a credit card company you know how futile your effort can be.  Try these numbers to reach the decision makers instead.

Secret Credit Card Backdoor Numbers To Get Your Credit Increased, APR Changed, Etc.

Want your credit line increased, APR lowered, or your declined credit card application approved? Begging and pleading with customer service not getting you anywhere except front row seats to your personal puddle of shame? Then give some of the “backdoor numbers” a shot.

These are unpublished phone numbers that give you access to people with more power than some of those frontline outsourced laminated binder reading call center jockeys.

This list comes courtesy of a post over in the MyFico forums. The author updates it regularily so check there for the latest numbers.

Please use this information responsibly so that others can keep benefiting from this data as well.

AmEx Oasis Program: 888-232-3261
American Express Credit Bureau Unit: 800-874-2717. Must have a current credit report before calling. They will ask for the account number from the credit report, which is different than your card number.

Barclays/Juniper: 866-750-6031 (Corp. Offices)

Best Buy: 888-237-8289 (customer care)
Best Buy: 800-365-0292 (CSR)
Best Buy App Status: 800-811-7276
Best Buy Store Card: 800-305-0533

BofA Acquisition Dept.: 888-645-6733 (new app recon)
BofA: 800-732-9194 
BofA: 800-421-2110 (product change, poss. for cli)
BofA: 888-260-4696 (secured accts.)
BofA: 800.824.5895 (secured & partially secured accts.)
BofA: 800-718-6072 (Credit analyst)
BofA: 800-881-4730 (Loan Dept.?)
BofA Credit Dept. Fax: 888-500-6270 
BofA/FIA: 888-831-4181; 866-421-8071 (Credit analyst)
FIA: 866-421-8153 (credit analyst) 

BP/Amoco App Status: 800-365-6204

Cap1: 800-625-7866 (Account Specialist)
Cap1: 800-951-6951 (cust. relations)
Cap1: 800-548-4593 (application department; status)
Cap1: 800-889-9939 or 800-625-7866.(Account Specialist)
Cap1: 877-513-9959 (Account Retention?)
Cap1: 800-427-9458 (Fraud department. They take ALL calls seriously!)
Cap1: 800-258-9319 (Debt Recovery)

Chase: 800-432-3117 (App status)
Chase: 888-270-2127 (App recon)
Chase: 877-781-3109 (combining & product change)
Chase: 888-245-0625 (Credit Analyst – Recons)
Chase: 800-945-2004 (WaMu CC Prod. Change) <— (as of 09/02/09, some have posted that PCing former WaMu cards is no longer possible, so YMMV)

Chevron/Texaco Biz Card App Status: 888-243-8358

Citi: 888-201-4523 (New App Approval Status)
Citi AA: 888-662-7759
Citi App Status: 800-645-7240, 800-288-4653, 800-750-7453 
Citi: 800-444-2568 (Retention Dept.)
Citi: 866-927-7841
Citi: 800-763-9795 (Credit Dept.)
Citi Credit Bureau Dispute Fax: 866-548-5614

Discover: 888-676-3695 (Recon)
Discover: 800-347-2911 (Retention Dept.) 

ExxonMobil Biz Card: 800-903-9966

FIA: 866-421-8153 (credit analyst)

GEMB: 877-294-7541 (escalated help desk)

Home Depot MC (Commercial): 800-720-0649     –more

Tags: Credit card, Customer service